Please refer to the respective product information pages for the availability and delivery time of our articles.
We recommend payment by credit card, instant bank transfer or Paypal for fastest possible delivery. Goods paid for by prepayment will be shipped immediately after receipt of payment, according to delivery capacity. Please note that transfer between credit institutions can take up to three working days.Delivery and shipping costs
If your order is worth €69.00 or more, your goods will be shipped free of charge within Germany. All other shipping costs and free shipping thresholds for Germany and abroad are clearly listed in the following table of shipping costs.
Availability and delivery time
Delivery with free shipping
Germany
For orders over €69.00, we deliver your order within Germany free of charge. Please note that this offer only applies to end customers, does not apply to bulky items and is exclusively for orders placed via our online shop.
International Please refer to the following shipping cost table for international shipping cost thresholds.
Express delivery
Products marked with the "Express" label can be delivered within Germany by DPD Express.
We guarantee delivery on the next working day (Monday-Friday) before 6:00 pm if we receive the order before 2:00 pm on working days.
There is a surcharge of €6.90 for express delivery.**
International delivery
Customs duties, taxes and fees
Deliveries outside the EU are subject to additional customs duties, taxes and fees. Further information on customs duties can also be found at ec.europa.eu
on import turnover tax at
auskunft.ezt-online.de
and especially for Switzerland at xtares.admin.ch
Delivery of bulky goods
Items marked with the lorry symbol are delivered by a freight forwarder.
The shipping costs for bulky items are calculated either as a flat rate or per item, depending on the destination country. Any valid free shipping thresholds for normal parcel shipping have no influence on this. Please refer to the following shipping costs table for an overview of the currently valid freight forwarding costs.
Self pick-up in Bocholt
You can also pick up your goods directly from us. Visit us in our store in Bocholt and purchase your goods directly on site. We look forward to your visit!
Opening hours Store and showroom
Opening hours Store and showroom
| Mon-Fri: | 08:00 am – 12:00 noon |
| 01:00 pm – 05:00 pm | |
| Sat.: | closed, appointments on request only |
Coordinating the delivery date
Please contact our sales team for an exact delivery date.
Phone: +49 (0)2871-2347790| Mon-Fri: | 08:00 am – 05:00 pm |
Transport damage
Unfortunately, in rare cases, transport damage can occur despite good packaging. Therefore, please make sure that you check your goods for damage on delivery. In the event of damage, please contact our hotline immediately.
DHL Packstations
Perhaps you don't have time or are simply not at home when the delivery arrives? No problem, we also deliver to DHL Packstations! Simply enter your name, your DHL customer number and the desired Packstation in the address fields when you place your order.
Shipping costs
Choose a shipping provider:
We ship to the following countries on a standard basis by DPD:
|
Standard shipping DPD-parcel
Shipping of bulky items by freight forwarder, flat rate per order
Express charge
Cash on delivery
|
|
Germany
|
€6.90
*
€99.00
€6.90
€16.00
|
|
* from €69.00
Free shipping
|
|
|
Standard shipping DPD-parcel
Bulky items by freight forwarder each
Express charge
Cash on delivery
|
|
Belgium
|
€7.40
*
€49.00
(max. €299.00)
—
—
|
Netherlands
|
|
Luxembourg
|
|
Austria
|
|
|
* from €189.00
Free shipping
|
|
|
Standard shipping DPD-parcel
Bulky items by freight forwarder each
Express charge
Cash on delivery
|
|
France
|
€7.69
*
€69.00
(max. €419.00)
—
—
|
|
* from €249.00
Free shipping
|
|
|
Standard shipping DPD-parcel
Bulky items by freight forwarder each
Express charge
Cash on delivery
|
|
Italy
|
€15.90
*
€59.00
—
—
|
Slovenia
|
|
Denmark
|
|
Czech Republic
|
|
Monaco
|
|
|
* from €300.00
Free shipping
|
|
|
Standard shipping DPD-parcel
Bulky items by freight forwarder each
Express charge
Cash on delivery
|
|
Sweden
|
€17.90
*
€49.90
—
—
|
Ireland
|
|
Poland
|
|
Slovakia
|
|
Hungary
|
|
|
* from €350.00
Free shipping
|
|
|
Standard shipping DPD-parcel
Bulky items by freight forwarder each
Express charge
Cash on delivery
|
|
Spain
|
€21.90
*
€89.90
—
—
|
Portugal
|
|
|
* from €450.00
Free shipping
|
|
|
Standard shipping DPD-parcel
Bulky items by freight forwarder each
Express charge
Cash on delivery
|
|
Finland
|
€26.90
*
€69.90
—
—
|
Estonia
|
|
Latvia
|
|
Lithuania
|
|
Croatia
|
|
Serbia
|
|
|
* from €600.00
Free shipping
|
|
|
Standard shipping DPD-parcel
Bulky items by freight forwarder each
Express charge
Cash on delivery
|
|
Switzerland
|
€34.90
*
€69.90
—
—
|
Liechtenstein
|
|
Cyprus
|
|
|
* from €750.00
Free shipping
|
|
|
Standard shipping DPD-parcel
Bulky items by freight forwarder each
Express charge
Cash on delivery
|
|
Bulgaria
|
€38.90
*
€69.90
—
—
|
Romania
|
|
Greece
|
|
|
* from €800.00
Free shipping
|
|
|
Standard shipping DPD-parcel
Bulky items by freight forwarder each
Express charge
Cash on delivery
|
|
Norway
|
€52.90
€89.90
—
—
|
Iceland
|
€69.90
€104.90
—
—
|
Turkey
|
€89.90
€89.90
—
—
|
Ukraine
|
|
China
|
€169.90
€169.90
—
—
|
We ship to the following countries on a standard basis by DHL:
|
Standard shipping DHL-parcel
Max. length: 1200 mm
Shipping of bulky items by freight forwarder, flat rate per order
Express charge
Cash on delivery
|
|
|
Germany
|
€7.90
*
€99.00
—
€16.00
|
|
* from €80.00
Free shipping
|
|
** In general, we do not bear the costs resulting from a delayed express delivery. Needless to say, we will refund the express surcharge if the shipment could not be delivered on time.
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